Frequently Asked Questions

Everything you need to know about bringing luxury to your home.

What is the typical delivery time for furniture and decor?

Most standard orders are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.

Do you offer white-glove delivery service?

Yes, for larger furniture pieces, we offer a premium white-glove service which includes room-of-choice delivery, assembly, and removal of all packaging materials.

What is your return policy for home accessories?

We accept returns on most items within 30 days of delivery, provided they are in their original packaging and unused condition. Please note that custom-made furniture is final sale.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment in real-time.

Are your materials sustainably sourced?

At Casa Bella, we prioritize ethical sourcing. We work closely with artisans and manufacturers who utilize reclaimed wood, organic textiles, and eco-friendly production methods whenever possible.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.